Communication Matters in Business

Good communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organisation.

A wide range of organisations, both small and large, have found the benefits of Toastmasters to be hugely effective for their businesses, including many Fortune 500 companies. Government organisations, both national and local, have also found Toastmasters an effective way for staff working in different areas to develop a common purpose. This applies particularly for staff who have English as a second language.

Nearly one-third of all Fortune 500 companies now offer in-house Toastmasters clubs to help employees become better communicators and leaders. Industry giants such as Apple, AT&T, Bank of America, The Coca-Cola Company, Exxon Mobil, Google, Microsoft and The Walt Disney Company have found the Toastmasters International program to be an effective staff development tool that benefits their organisation in a meaningful way.

You don't have to be a Fortune 500 company to garner these benefits as you can develop your employee's skills through the Toastmasters high quality, low cost programme of development in communication and leadership in a variety of ways – not only could you develop an in-house Toastmasters club, you could alternatively conduct corporate speechcraft courses, or support staff to attend a Toastmasters club in the vicinity of the business.

During the past year, more than 600 new corporate Toastmasters clubs were chartered globally. The growth of corporate clubs has stemmed from companies seeing the value in having employees with the ability to communicate and lead effectively. 

"Providing extensive learning and development programs and resources is a top priority at our company, and Toastmasters is a key partner in achieving that goal," says Chris Payton, Enterprise Learning and Leadership Development Delivery Executive at Bank of America. "Our more than 60 Bank of America Toastmasters clubs provide ongoing development opportunities for employees, enhancing leadership and communication skills that are critical to our success."

There is no difference between the educational programme for corporate clubs. Toastmasters' communication and leadership teaches employees how to:

  • Conduct effective meetings and practice time management
  • Sharpen their presentation skills and get their message across effectively
  • Enhance their leadership skills – listening, critical thinking, feedback
  • Boost team collaboration and networking across the organisation
  • Guide successful teams in a motivational and effective manner

In the age of texting, email and social media, strong communication skills remain highly prized by employers, which makes the Toastmasters' experiential learning program all the more valuable; it helps employees become better speakers and leaders.

"Forming a corporate Toastmasters club is an effective and inexpensive way to develop, enhance and retain employees," says Toastmasters Chief Executive Officer Daniel Rex. "We are experiencing record growth as an organisation in part because of the large increase in the number of corporate clubs. We expect that trend to continue as the skills we teach are always in demand in the marketplace."

Organisations looking to provide employee growth opportunities that benefit the company can obtain more information about forming a Toastmasters corporate club, conducting an in-house speechcraft course, or finding nearby clubs for staff to join, by emailing You can also download our Fact Sheet, which summarises the benefits of membership on both the company and its staff.